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Find the right version for your Mac, get help opening the beta, or check for a newer version.
Connect a supported coding tool, verify its local connection, and understand exactly what PonoLens can observe.
Check the collector, restart the AI tool after enabling its connection, and test with made-up information.
Open Settings → Profile & subscription in the Mac app to sign in, see your trial, or manage a purchase.
Log in and tell us the app versions, what you expected, and what happened. Remove private information before attaching screenshots.
Ask a question about PonoLens, partnerships, the beta, or something that is not a product problem.
PonoLens Support
Describe what you are trying to do and what happened. The assistant uses verified PonoLens help answers and will direct you to a person when it cannot answer reliably.